C.C. Filson of Seattle, WA, the premier outdoor outfitter in the Pacific Northwest, was running an accounting system as their primary system, and attempting to interface it to various other systems, with many manual processes required. The company operates in four different channels: eCommerce, catalog, retail (POS), and wholesale.
Circle Commerce was put in place to address all of these needs, interfacing to the company’s new (and later, award winning) website, handling the retail POS needs of the company’s growing network of stores, running the call center for catalog/phone orders, and operating the central warehouse that handles fulfillment for all of these channels.